Empowering Leadership for Exceptional Customer Care
Speaker: Paul Chapman-Hatchett
Date & Time: Tuesday 3rd November, 6:30pm
CPD points: 3 for GOC members
Format: Discussion Workshop | Online via MS Teams
This discussion workshop will include an introduction to the Optical Consumer Complaints Service (OCCS) and cover the importance of communication.
Three cases will be discussed, focusing on Myopia Management, Driving and Cataract Referral.
This event is kindly sponsored by Hakim Group
Joint Optometry and Pharmacy CPD Event: Signed Orders and Clinical Service Updates
Date & Time: Tuesday 17 November, 7-8pm
Virtual: MS Teams
Join us for an All-Wales webinar bringing together optometry and community pharmacy professionals to discuss key developments, shared areas of interest and opportunities for greater collaboration across primary care in Wales.