Workforce Reporting; PRIMARY CARE WORKFORCE INFORMATION SYSTEM (PCWIS)
Completion of monthly Workforce data is a mandatory requirement.
As of June 2025 submission of Workforce data has changed from submission of a monthly excel spreadsheet to making changes directly on PCWIS.
The Go live comms for PCWIS can be accessed here Go Live comms
The FAQ document, with information about how to access the e-learning and much more, can be accessed here PCWIS FAQ
Contractors are required to access the system on a monthly basis and make changes as required in respect of their employed workforce.
In respect of their locum workforce contractors are required to enter this information onto the system a minimum of quarterly (but can do so monthly alongside their employed workforce if they wish to)
Quarter 1 (April – June 2025) locum data should be entered by 5th July 2025
Quarter 2 (July – September 2025) locum data should be entered by 5th October 2025
Quarter 3 (October – December 2025) locum data should be entered by 5th January 2026
Quarter 4 (January – March 2026)locum data should be entered by 5th April 2026
A form to collect details from the locum workforce has been created by Optometry Wales and is available Workforce data Locum Capture Details
WGOS Workforce Capture Guidance and FAQs
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Quality for Optometry Annual Return
Completion of the toolkit QFO-Annual-Return-2024-.xlsx is a mandatory requirement.
Practices should have completed all sections and submitted the required documents for review by the Local Health Board by 31/01/2025.
Optometry Wales has created a guidance document for contractors to use. Optometry Wales Guidance QfO – PDF / Word
This toolkit is separate to the Information Governance (IG) Toolkit that had been released previously by some Health Boards which can be found here IG Toolkit
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(2025/2026)
Service Insight 1 details can be found here
(2024/2025) These are now closed.
Information around the third Service Insight – Exploration of patient access to Primary Care Optometry in Wales, can be found here WGOS Service Insight 3_2024-2025
Information around the second Service Insight – WGOS1 Smoking Cessation, can be found here WGOS-Newsletter-15-1.pdf
Information around the first Service Insight – Environment, can be found here WGOS Newsletter 12
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